If you’ve ever dreamed of working in one of London’s most iconic landmarks, this is your chance. With salaries ranging from £15 to £30 per hour and options from kitchen porter to event manager, the Shangri-La Hotel at The Shard offers a range of full-time hospitality roles for 2025.
These are in-person positions that welcome both experienced professionals and passionate newcomers eager to grow in a world-class environment.
Details:
- Title: Hospitality Jobs in London
- Location: 31 St Thomas Street, London SE1 9QU, United Kingdom
- Company Name: Shangri-La Hotel at The Shard
- Website: www.shangri-la.com/london/shangrila/
Introduction:
Do you have a fervor for providing exceptional service and fostering unforgettable experiences for your guests? The Shangri-La Hotel at The Shard is a beacon of luxury and distinction in the heart of the city, and the hospitality industry in London offers a vibrant and diverse environment. We are in search of individuals who are eager to join our dynamic team and contribute to our dedication to providing unparalleled passenger satisfaction.
About Shangri-La Hotel at The Shard:
The Shangri-La Hotel, situated within the iconic Shard building, offers visitors a tranquil oasis above the bustling city streets and panoramic views of London’s skyline. Our hotel offers a distinctive and opulent experience by integrating the finest elements of British culture with Asian hospitality.
Benefits of Hospitality Jobs in London:
- Competitive Salary
Shangri-La offers attractive compensation packages, ranging from hourly rates to annual salaries with service charges, reflecting your skills and experience. - Career Development
Consistent training and professional growth opportunities help you enhance your skills and advance your hospitality career. - Employee Discounts
Enjoy discounts on dining, hotel stays, and other services, making luxury accessible for our staff. - Wellness Programs
Participate in health and wellness initiatives designed to support both physical and mental well-being. - Inclusive Work Environment
Work in a team that values diversity, mutual respect, and collaboration across all levels. - Hands-On Experience
Gain practical experience in luxury hospitality, from guest services to event management and fine dining. - Leadership Opportunities
Several roles provide pathways to leadership positions, fostering growth and responsibility. - Networking
Interact with guests, industry professionals, and colleagues, expanding your professional connections. - Dynamic Work Culture
Join a vibrant environment where creativity, passion, and dedication to guest satisfaction are celebrated daily. - Recognition and Incentives
Receive acknowledgment for your contributions through service charges, bonuses, and performance incentives.
Available Positions of Hospitality Jobs in London:
We are currently hiring for the following positions:
1. Guest Relations Officer
- Responsibilities: Greet guests, oversee check-ins and check-outs, address visitor inquiries, and guarantee a smooth guest experience.
- Requirements: Preference is given to candidates with prior front desk experience and exceptional communication skills.
- Salary: £24,621 per year, plus an additional service charge.
2. Concierge
- Duties: Provide guests with information regarding local attractions, transportation, and reservations.
- Requirements: Proficient in London and possessing exceptional customer service abilities.
- Salary: £28,458 per year, in addition to a service charge.
3. Senior Commis Waiter/Waitress
- Duties: Ensure that our dining establishments offer exceptional cuisine and beverage service.
- Requirements: A passion for hospitality and prior experience in a comparable position.
- Salary: A maximum of £34,294 per year (base salary of £24,294 plus an average TRONC of £10K).
4. Head Porter
- Duties: Manage luggage services, supervise the porter team, and guarantee visitor satisfaction.
- Prerequisites: Prior experience in a comparable position and leadership abilities.
- Salary: £35,000 per year, plus an additional service charge.
5. Event Sales Manager
- Responsibilities: Coordinate with clients, supervise event execution, and manage event sales.
- Prerequisites: A strong sales background and exceptional organizational skills are necessary.
- Salary: £38,000 annually, in addition to an additional sales incentive scheme.
6. Groups & Events Planning Manager
- Responsibilities: Coordinate and execute group events, communicate with clients, and guarantee the success of the event.
- Qualifications: Attention to detail and event planning experience.
- Compensation: Competitive compensation (details available upon request).
7. Kitchen Porter
- Duties: Provide assistance with fundamental food preparation, maintain kitchen cleanliness, and provide support to kitchen staff.
- Requirements: Team player, ability to operate in a fast-paced environment.
- Salary: £11.50 to £12.50 per hour, in addition to holiday pay.
8. Housekeeping Supervisor
- Responsibilities: Manage inventory, supervise housekeeping staff, and guarantee hygiene standards.
- Qualifications: Leadership capabilities and prior experience in sanitation.
- Salary: £34,500 annually, which includes the service charge.
9. Assistant Guest Relations Manager
- Duties: Provide assistance to the visitor Relations Manager, supervise visitor services, and manage VIP guests.
- Prerequisites: Prior experience in guest relations and strong interpersonal skills.
- Salary: Service charges are included in the annual salary of up to £36,000.
Check Also: Hospitality Roles Available In Scotland With Visa Sponsorship
10. Lobby Ambassador
- Responsibilities: Ensure a welcoming environment, greet visitors, and provide information.
- Requirements: A customer-centric attitude and exceptional communication abilities.
- Salary: Annual compensation: £28,000.
Application Process for Hospitality Jobs in London:
To submit an application for any of the aforementioned positions, please submit your curriculum vitae and a cover letter that specifically references the position you are interested in to our Human Resources department.
- Email: careers.london@shangri-la.com
- Phone: +44 20 7234 8000
- Address: Shangri-La Hotel at The Shard, 31 St Thomas Street, London SE1 9QU, United Kingdom
Please ensure your application includes:
- Updated CV
- Cover letter detailing your interest and suitability for the role
- Relevant certifications or reference
Conclusion:
Shangri-La Hotel at The Shard in London offers a range of hospitality roles with competitive salaries from £15 to £30 per hour . These positions provide professional growth, employee benefits, and hands-on experience in a world-class luxury environment. Join a team that values excellence, diversity, and creating unforgettable experiences for every guest.
Frequently Asked Questions:
What is the work culture like?
The hotel promotes a respectful, inclusive, and collaborative environment where excellence and guest satisfaction are prioritized.
Is visa sponsorship available for international applicants?
Sponsorship may be considered for exceptional candidates, depending on the role and eligibility.
Are these positions remote or on-site?
All roles are in-person at the Shangri-La Hotel, The Shard, London, providing hands-on luxury hospitality experience.
