If you’re looking for a stable and rewarding career, Records Support Associate roles in the USA offer a great starting point. These positions typically pay between $35,000 and $50,000 per year, with opportunities to earn more as you gain experience or take on advanced responsibilities.
Most roles are on-site, allowing you to work in a dynamic office environment, though some companies are experimenting with hybrid setups. Whether you’re just starting out or have a bit of administrative experience, this full-time, professional role provides hands-on involvement in managing vital organizational records while contributing directly to operational efficiency.
Roles and Responsibilities:
- Perform record retirement projects. Pull records, verify alphabetical order and ensure that they are retrievable, make file folders, box up the records, record the accession number and other identifiers, and retire them to the WNRC.
- Utilize work procedures and search techniques using current and historical (manual and electronic) filing systems used by Client Services.
- Prepare files for retention, disposition, and retrieval purposes.
- Assist with maintaining the Division’s mail desk and perform the daily distribution of all incoming mail to the Division, including mail from the client agencies and all overseas posts.
- Perform basic data entry.
- Perform searching and filing functions, file and/or retrieve application packages from file cabinets.
- Operate high speed scanning equipment.
- Receive and load pallets and individual packages into FedEx, UPS, USPS, or other transportation carrier vehicles. Offload/move heavy materials from the office using either an electric or manual pallet jack.
- Generate mailing labels, ensure that mail labels match the applicant identification, and fill and seal envelopes with the correct client and corresponding supporting documents.
- Box and archive files for mailing and/or storage purposes.
- Receive, sort, dispense, and disassemble third-party mail.
- Follow a pre-set pattern for document sequencing.
What Does a Records Support Associate Do?
A Records Support Associate ensures that a company’s documents and records are properly maintained, organized, and easily accessible. Key responsibilities include:
- Managing and organizing physical and digital records
- Ensuring compliance with federal and state regulations
- Assisting with audits and document retrieval requests
- Updating databases and maintaining records accuracy
- Supporting departments with record-related tasks
This role is essential in sectors like healthcare, finance, government, and legal services, where accurate documentation is critical.
Skills and Qualifications Needed:
To excel as a Records Support Associate, you typically need:
- Strong organizational and attention-to-detail skills
- Knowledge of records management systems and databases
- Basic IT and office software proficiency
- Effective communication and teamwork skills
- Understanding of compliance and regulatory requirements
Some employers may require a high school diploma or associate degree, while others prefer candidates with certifications in records management or administrative support.
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Benefits:
- Competitive Salary
The average annual salary for a Records Support Associate in the U.S. is approximately $37,960, ranging between $34,320 and $41,869. Hourly rates typically fall between $15.14 and $26.68, averaging around $20.25. - Comprehensive Benefits Packages
Many employers provide robust benefits, including:- Health, dental, and vision insurance
- 401(k) plans with company matching
- Flexible spending accounts
- Paid time off and holidays
- Paid parental leave
- Tuition reimbursement and professional development support
- Career Advancement Opportunities
This role serves as a stepping stone to positions such as Records Manager, Administrative Supervisor, Compliance Specialist, or Information Governance Analyst. Demand for skilled recordkeepers in sectors like healthcare, finance, and government ensures steady career progression. - Skill Development
Working as a Records Support Associate develops valuable skills, including attention to detail, organizational proficiency, technical aptitude with record management systems, understanding of compliance and regulatory standards, and effective communication and teamwork. These competencies are highly transferable across industries. - Job Stability and Demand
With increasing emphasis on data accuracy and regulatory compliance, the need for Records Support Associates remains strong. This role offers job stability and the opportunity to contribute meaningfully to organizational efficiency.
Medical Records Clerk:
Ensure patient data is accurate, secure, and easily accessible. Medical Records Clerks play a crucial role in healthcare by maintaining and organizing sensitive information, supporting both clinical staff and patients.
Data Entry Clerk:
Fast, accurate, and reliable—Data Entry Clerks keep businesses running smoothly by entering, updating, and managing essential records. Strong attention to detail is key for this role.
Legal Records Support:
In law firms or corporate legal departments, Legal Records Support professionals organize case files, ensure compliance, and streamline access to critical documents. Your work keeps legal processes efficient and accurate.
Administrative Support Associate:
From scheduling to document management, Administrative Support Associates are the backbone of any office. Your organizational skills and proactive approach keep teams productive and focused.
Records Retention Specialist:
Records Retention Specialists develop and manage retention policies to ensure compliance with regulations. They play a vital role in protecting information while optimizing storage solutions.
Records Filing and Archiving:
Organized filing and archiving ensure that records are easy to retrieve when needed. Professionals in this area maintain both digital and physical files, creating seamless information access.
Government Records Clerk:
Government Records Clerks manage public records, maintaining transparency and accuracy. These roles often involve detailed recordkeeping, reporting, and adherence to strict regulatory standards.
Remote Records Support Jobs:
Flexible work options are expanding in records management. Remote Records Support Jobs allow you to contribute from anywhere while maintaining data integrity, accuracy, and confidentiality.
Entry-Level Records Associate:
Perfect for those starting their administrative career, Entry-Level Records Associates gain hands-on experience managing records, supporting teams, and learning industry best practices.
Salary Expectations:
In the USA, the average salary for a Records Support Associate ranges from $35,000 to $50,000 per year, depending on location, experience, and industry. With experience, advanced certifications, or managerial responsibilities, earnings can increase significantly.
Career Growth Opportunities:
Records Support Associates often advance into roles such as:
- Records Manager
- Administrative Supervisor
- Compliance Specialist
- Information Governance Analyst
This career path offers stability and growth potential, especially as businesses continue to prioritize digital recordkeeping and compliance.
How to Find Records Support Associate Jobs in USA 2025?
Here are actionable ways to land your next role:
- Job Portals: Check sites like Indeed, Glassdoor, and LinkedIn for updated listings.
- Company Websites: Target organizations in healthcare, finance, and government.
- Networking: Connect with professionals in records management groups or associations.
- Certifications: Consider certifications like CRM (Certified Records Manager) to boost your resume.
Tips:
- Tailor your resume to highlight records management experience
- Emphasize compliance knowledge and attention to detail
- Include technical skills like database management or document software proficiency
- Write a clear, professional cover letter demonstrating your organizational abilities
Conclusion:
Records Support Associate roles offer a stable, rewarding career with competitive pay and growth opportunities. Success in this role comes from strong organization, attention to detail, and tech proficiency. With industries across healthcare, finance, and government valuing skilled recordkeepers, it’s a role that’s both essential and future-proof.
Frequently Asked Questions:
What does a Records Support Associate do?
A Records Support Associate organizes, maintains, and retrieves physical and digital records. They ensure compliance, assist with audits, support various departments, and keep records accurate and accessible.
What education is required?
Most employers require a high school diploma or associate degree. Some prefer candidates with certifications in records management or administrative support.
What skills are needed for this role?
Key skills include strong organization, attention to detail, basic IT and database proficiency, teamwork, communication, and knowledge of compliance requirements.
